Terms of Service
Last updated: August 25, 2025
Acceptance of Terms
By accessing and using our Speech-to-Text application ("Service"), you agree to be bound by these Terms. If you do not agree, please do not use the Service.
Description of Service
Our application provides audio transcription services, including:
- Uploading or recording audio for transcription
- Converting speech to text
- Exporting transcripts in supported formats
- Managing and organizing transcription projects
User Accounts
Account Creation
- You must be at least 13 years old, or the age of digital consent in your country, to create an account.
- You must provide accurate and complete information.
- You are responsible for maintaining the confidentiality of your account credentials.
Account Responsibilities
- Keep login information secure.
- Notify us immediately of unauthorized use.
- Do not share your account with others.
- Use secure devices and connections when accessing the Service.
Acceptable Use
Permitted Uses
- Personal, educational, and business transcription needs
- Research, content creation, and accessibility purposes
- Legal and compliance documentation
Prohibited Uses
- Violating any applicable laws or regulations
- Uploading unlawful, offensive, or harmful content
- Infringing intellectual property rights
- Introducing malware or interfering with security
- Reverse engineering or misusing the Service
Content and Data
User Content
- You retain ownership of your audio files and transcriptions.
- You grant us a limited license to process your content for providing the Service.
- You are responsible for ensuring you have rights to the content you upload.
Content Restrictions
- Do not upload copyrighted material without permission.
- Do not upload content that violates privacy rights.
- Do not upload content harmful to others or our systems.
Service Availability
- We aim for high availability but cannot guarantee uninterrupted Service.
- Temporary downtime may occur for maintenance or updates.
- Service disruptions caused by internet or power outages outside our control are not our responsibility.
- We may modify or discontinue features with reasonable notice.
Privacy and Data Protection
- We process your data according to our Privacy Policy.
- We comply with applicable African data protection laws, including:
- Nigeria NDPR
- Kenya Data Protection Act (DPA)
- South Africa POPIA
- We do not sell your personal data.
- You may request deletion of your data, subject to legal obligations.
Intellectual Property
Our Rights
- The Service, including software, design, and branding, is our property.
- You may not copy, modify, or redistribute our intellectual property.
Your Rights
- You retain ownership of your audio and transcripts.
- You may use transcripts for your intended purposes.
- You may not resell or redistribute the Service itself.
Limitation of Liability
- The Service is provided "as is" without warranties.
- We do not guarantee 100% transcription accuracy.
- We are not responsible for losses caused by reliance on transcripts.
- Our liability is limited to the amount you paid for the Service.
- We are not liable for indirect or consequential damages.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of the Service
- Your uploaded content
- Your violation of these Terms or applicable laws
Termination
By You
- You may close your account at any time.
- Termination will end access to the Service.
By Us
- We may suspend or terminate accounts for violations of these Terms, non-payment, or legal reasons.
- Where possible, we will provide prior notice.
Dispute Resolution
- These Terms are governed by the laws of Nigeria.
- Disputes will be resolved in the courts of that country.
- If you are a resident of another African country, you may also have rights under your local consumer protection authority.
- We encourage resolving disputes through direct communication before legal action.
Miscellaneous
- If a provision is unenforceable, the rest remain valid.
- These Terms are the entire agreement between us.
- Updates to these Terms will be posted on our website with notice.
Contact Information
For questions about these Terms, please contact us: